Introduction to tasks and offline work

A task is any work done for a client offline

Tasks are ideal to do client work that does not require a live session. They should be finished within 2 weeks and ideally within 72 hours unless they are recurring.

Requests are distributed based on the help topic the client chooses at the time of the request, and different types of help topics distribute differently. Learn more about help topics here.


Successfully completing a task consists of 6 steps:

  1. Invitation to submit a task proposal
  2. Submitting the proposal
  3. Starting work on an accepted proposal
  4. Submitting required work by due date
  5. Work being accepted by the client
  6. Payment

Step 1: Invitation

You will be invited to submit a proposal for a task via notifications through email and text. Invitations for direct requests or private help topics will only be sent to you, while invitations for Hopps Help requests will be sent to multiple experts.

Step 2: Submitting a proposal

You can submit a proposal as soon as you receive an invitation.

Before submitting a proposal, please look at all the relevant attached task details, including desired budget, frequency of the task and the work that needs to be completed.

Please message the client(s) to clarify any details.

Step 3: Starting work

If your proposal is accepted by the client, you will be notified to start the work. The client can cancel the task up until you start work, so please make sure that complete this step as soon as possible.

Step 4: Submission

When you are finally done working on the task, submit the task by going to the "Submit" tab under the task details. Learn more about how to submit a task here.

Step 5: Acceptance

After you submit a task, the client has to mark the task as completed. During this time, you can make changes to the final submission as needed.

Step 5: Payment

Payment for tasks depends on what kind of a task it was and how the task progressed over time. To learn more about how task payouts work, click here.