Billing and payments

Help session pricing

Help sessions feature a pay-as-you-go system that is billed by the minute

Pricing varies depending on which topic you need help with, but will always be priced by the minute.

For example, help with a complex marketing automation platform may have a higher per-minute rate than a simpler Facebook Ads setup question.


Where is pricing shown?

The per minute rate for a help topic is shown next to the topic name when requesting a session.

How is pricing set?

Pricing for Hopps Help® topics is set by the Hopps team.

Pricing for expert help topics is set by the expert offering the help topic.

Learn more about help topics here.

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How does billing work?