Billing and payments

Help session pricing

Help sessions feature a pay-as-you-go system that is billed by the minute

Pricing varies depending on which topic you need help with, but will always be priced by the minute.

For example, help with a complex marketing automation platform may have a higher per-minute rate than a simpler Facebook Ads setup question.

Where is pricing shown?

The per minute rate for a help topic is shown next to the topic name when requesting a session.

How is pricing set?

Pricing for Hopps Help® topics is set by the Hopps team.

Pricing for expert help topics is set by the expert offering the help topic.

Learn more about help topics here.

How does billing work?